Frequently asked questions
What is the return policy?
We want you to love what you receive from Karivani. If something isn’t right, you can request a return within 10 days of delivery.
Items must be unused and returned in their original condition and packaging.
Once approved, you can choose between a refund or exchange—whichever works best for you.
How do I request a return or exchange?
Simply reach out to us with your order details, and our team will guide you through the process.
How long do refunds take?
Once your return is received and approved, refunds are processed within 5–7 business days.
Where are your products manufactured?
All Karivani products are proudly made in India, crafted with care using high-quality materials and a hands-on manufacturing process.
How much does shipping cost?
Shipping is calculated based on your location and order details. You’ll always see the exact shipping cost at checkout before completing your purchase.
When will I get my order?
We process and ship your order as quickly as possible. Delivery usually takes 3–7 business days, depending on your location. You’ll receive a tracking link as soon as your order is on its way.
Are any purchases final sale?
Some items may be marked as final sale and are not eligible for returns or exchanges. These will always be clearly indicated before purchase.